Support

Frequently asked questions

How accurate is the analysis?

My Season Pro estimates your color season from the pixels you sample, combined with the answers in your profile. Good, even lighting and a white paper reference in the same light make the biggest difference. You can refine your samples and re-run the reveal as many times as you like.

Why does it ask for a white paper?

A plain white sheet in the same light lets the app neutralize the lighting (white balance), so your true colors read correctly rather than being tinted by the room.

Are my photos uploaded anywhere?

No. All processing happens on your device, and your photos are never sent to us. See our Privacy Policy for details.

Can I share or save my results?

Yes. From your results you can export a full report as a PDF or image and save it to Files or share it anywhere via the standard iOS share sheet.

How do I get the best photos?

Use soft, even daylight, avoid colored walls and strong shadows, keep a white paper visible in the frame, and fill the frame with the area you're capturing. See the Manual for a step-by-step guide.